Websites & Integrations

My website connection indicator has turned red
If you change any of the inputs in the Website Connection tab, your connection to our platform will most likely be halted until you rectify the inputs. This...
Mon, 15 Jan, 2024 at 2:26 PM
Can I change my connection type?
Once you have set the connection to your website (e.g. Shopify), you cannot change the type (e.g. switch to WooCommerce) using the same Steppr account. In t...
Sat, 9 Nov, 2024 at 4:10 AM
Can I change my connection inputs?
Please don't do this without contacting us beforehand. If you change the API information, this likely means that you've moved to a new (e.g.) Shopif...
Sat, 9 Nov, 2024 at 4:13 AM
My WordPress website isn't connecting
This can be due to many factors, such as your Cloudflare settings and security plugins on your WordPress website. Please let us know if you require specific...
Mon, 18 Nov, 2024 at 3:18 AM