Websites & Integrations

How do I connect my Shopify website to Steppr?
Connecting your website to Steppr is very fast. We recommend you view the one minute tutorial (demonstration) here. However, if you prefer written instructi...
Mon, 15 Jan, 2024 at 11:40 AM
How do I connect my WordPress website to Steppr?
Connecting your website to Steppr is very fast. We recommend you view the one minute tutorial (demonstration) here. However, if you prefer written instructi...
Mon, 15 Jan, 2024 at 12:38 PM
What is 'Website Connection' for?
Your website needs to be able to "talk" about a few specific things with your account on Steppr. For example: When a customer buys one of yo...
Wed, 11 Dec, 2024 at 11:49 AM
How long does it take to connect Steppr to my website?
About 1 minute.
Tue, 1 Nov, 2022 at 11:19 AM
Do I need to create a voucher field for my checkout?
No. Once you've setup the website connection, a voucher code input field is seamlessly added to your checkout for you (if there isn't one already th...
Mon, 31 Oct, 2022 at 5:48 PM
Where are my voucher codes in my website builder?
You must ensure you keep the voucher codes secure and unaltered, since you have sold them to Steppr app abnd/or website users.  Shopify Click "Dis...
Wed, 11 Dec, 2024 at 11:49 AM
Why is my website builder not showing that a voucher has been redeemed?
In our experience, Shopify and/or WordPress (WooCommerce) can sometimes take a few minutes to update the "front end" (what you see). This does not...
Mon, 15 Jan, 2024 at 2:02 PM
Can vouchers I sell be used together?
Website builders have not always allowed external platforms (i.e. Steppr) to access and control this function. This is currently in our pipeline to add.
Mon, 15 Jan, 2024 at 2:06 PM
Can I cancel vouchers from my website directly?
Yes, you can cancel/delete vouchers (codes) directly from your website builder account, although we advise you to cancel vouchers from your Partner Account ...
Mon, 15 Jan, 2024 at 2:07 PM
I accidentally cancelled a voucher from my website directly
Please contact the concerned customer (using the email address associated with their voucher order from you) and offer to create a new voucher code with exa...
Mon, 15 Jan, 2024 at 2:17 PM