VouchReach

How does VouchReach work?
You upload your customer list and provide a few inputs, including voucher value and timeframes. Steppr sends a voucher claim offer to each customer on your ...
Tue, 16 Dec, 2025 at 9:46 PM
What do “Claim by” and “Redeem by” mean?
‘Claim by’ is the deadline for customers to claim the voucher. You may cancel the offer before this date. ‘Redeem by’ is the deadline for customers to u...
Tue, 16 Dec, 2025 at 9:47 PM
How do customers claim and redeem vouchers?
Customers click Claim in the email and complete the claim process when taken to Steppr’s website. Once claimed, the voucher can be redeemed directly with yo...
Tue, 16 Dec, 2025 at 9:49 PM
Are there any costs or liabilities for unclaimed offers?
Unclaimed offers create no vouchers and no liability. Only claimed vouchers become active and redeemable. VouchReach vouchers are free for customers to clai...
Tue, 16 Dec, 2025 at 9:49 PM
How are my customer lists used?
Customer lists you provide are used solely to send your VouchReach emails. You must already have obtained permission from the recipients to email them. Step...
Tue, 16 Dec, 2025 at 9:50 PM
How will the email appear to customers?
Emails are sent via Steppr’s mailing service and typically appear as: [Your business name] via Steppr (no-reply@vouchreach.steppr.com) A preview of how th...
Tue, 16 Dec, 2025 at 9:51 PM
Where can I see claimed vouchers and performance?
Campaign performance and claim metrics are available in your dashboard. Claimed vouchers appear in your Payments tab and are treated as standard vouchers.
Tue, 16 Dec, 2025 at 9:52 PM