Account & Information

My account request has been accepted, now what?
There are 3 quick things to do before creating campaigns and selling vouchers. Simply follow the 3 simple setup videos (1 min each) in your account's Se...
Mon, 8 Apr, 2024 at 1:25 AM
Can I add other users to my account?
Yes. You can add other users to your main Partner Account, with their own separate logins and permissions. To do this, please navigate to the “Users” tab. ...
Mon, 31 Oct, 2022 at 12:09 PM
I need a custom permission level
If you would like a custom permission levels to be created, just let us know.
Mon, 31 Oct, 2022 at 12:10 PM
Explain my dashboard
This is where you can monitor and manage ongoing campaigns, as well as view information about finished campaigns. There are tooltips over most labels and he...
Mon, 15 Jan, 2024 at 2:27 PM
Updating is taking too long
Sometimes when you update a field, such as those in your Basic Information, a spinner (rotating circle icon) may appear. We are going to be increasing the s...
Mon, 31 Oct, 2022 at 12:18 PM
I checked "Different trading name", but didn't enter a new name
That's fine, we'll use your "Company name" until you enter a "Trading name".
Mon, 31 Oct, 2022 at 12:18 PM
What should I use for my trading name?
You should use the customer-facing name your customers will know you by. This is what you typically have as your name on your website and social media platf...
Wed, 17 May, 2023 at 11:32 AM
My website isn't being allowed
If you're having issues with inputting the correct format for your website in the "Website" field of Basic Information > Company informatio...
Mon, 31 Oct, 2022 at 12:19 PM
Inputting my website into company information
Please remove any "/" characters from the end of your website address. If you input your website and the address looks like this http://###.com/, ...
Mon, 15 May, 2023 at 4:03 PM
What should I put for my company description?
This is short (500 characters including spaces), and is designed to provide potential customers with an explanation about what your business does, so please...
Wed, 17 May, 2023 at 11:49 AM