Steppr - Partners

If you have a company description written outside of the Steppr "Company description" field, and are trying to paste it in, you need to ensure the...

From time to time, we may update the category titles that can be selected (found within Basic information > Company Information), which can impact those ...

The best types of images to upload demonstrate the products and/or services you offer - in a similar way to what a customer might see in a physical shop win...

All images need to be in jpg, jpeg or png formats.   For the image sizes, the first number is the width and the second number is the height:  Logo rang...

Sometimes, there can be issues with uploading images (for a variety of reasons that may be related or not related to Steppr itself). If you are experienci...

If you have no ongoing campaigns: Changes to your account are accepted right away. If you have a live campaign: We may need to check certain changes b...

Sometimes the editor can work differently on different web browsers. Usually, when you upload an image, the auto-cropping tool should appear and the selecte...

Sometimes this means the uploaded image is too small, or the cropper has automatically selected to start on part of the image that is not large enough. Plea...

Currently, we require square logos to be uploaded. If yours isn't square, you can simply edit your current logo to add some whitespace to either side...

You are required to answer these brief questions truthfully and honestly before creating any voucher campaigns. There are no "wrong" answers. If n...