Account & Information
Yes, you can access many of these from the Basic Information tab, by selecting the top sub-tab titled "Changes to company information". You can al...
Mon, 31 Oct, 2022 at 12:31 PM
No problem. We're happy to help with inputting draft company information for you - company description, logo and other images, categories, and so on ...
Mon, 15 May, 2023 at 3:00 PM
If we have made a change to your Company information (within the Basic information), this has most likely been done to better describe your business to pote...
Wed, 17 May, 2023 at 11:14 AM
These indicators show when you are setup and ready to start selling vouchers through Steppr. 1. When your website is connected, the "Website Connec...
Mon, 31 Oct, 2022 at 6:39 PM
Sometimes, albeit rarely, issues outside our control can cause the connections between your Steppr account and your website or payments provider to be tempo...
Tue, 21 Mar, 2023 at 3:50 PM
If we detect a prolonged interruption to your website and/or payment provider (see more here), you may receive an email alert about a connection error. ...
Tue, 21 Mar, 2023 at 3:54 PM
When you setup your Two Factor Authentication (2FA), which is a mandatory security measure for all Partner Accounts on Steppr, you will receive a confirmati...
Mon, 5 Dec, 2022 at 6:16 PM
If the link to change your 2FA phone number is not working, please contact us and we can change or reset it for you.
Wed, 14 Dec, 2022 at 10:19 AM
Please let us know and we'll assist you with this.
Mon, 31 Oct, 2022 at 7:42 PM